Privacy Policy

1. General statement

1.1. This Privacy Policy (further named as “Policy”) determines data processing principles and procedures of “Kristīne RR” SIA, Company’s Registration No. 40002017815, legal address Krišjāņa Valdemāra street 1A k-1, Sigulda, Sigulda dstr., Latvia (further named as “Kristīne RR”), as well as terms of use of our jointly administered website https://apavivisiem.lv/ (further named as “website”).

1.2. We strive to ensure trust of all the users of our services, website visitors and other persons which personal data is processed in compliance with our services, therefore they are fully informed how we process the obtained data. The Privacy Policy contains information how we collect and use (or want to collect and use) your personal data.

1.3. Within the scope of our operation, we comply with the following data processing principles:

1.3.1. Personal data must be processed lawfully, in good faith and in a transparent manner for the data subject (on the legal, justice and transparency basis);

1.3.2. Personal data are collected for the specific, explicit and legitimate purposes and must not further processed in a way incompatible with those purposes; further processing of data for archive purposes in behalf of public interest, for statistical purposes or data processing for scientific or historical research activities is not considered incompatible with the initial purposes (purpose limitation principle);

1.3.3. Personal data must be adequate, relevant and limited to the data processing purposes (principle of data minimisation);

1.3.4. Personal data must be accurate and, where necessary, kept up-to-date; every reasonable effort must be made to ensure that that personal data which are inaccurate in terms of its processing purpose are deleted or rectified immediately (the principle of precision);

1.3.5. Personal data should be kept in a form which permits identification of data subjects for no longer than necessary for data processing purposes; personal data may be stored for longer periods as long as it is necessary for data processing, for archive purposes in the public interest, for scientific or historical research or statistics, by implementing appropriate technical and organisational measures, which are necessary to protect the rights and freedoms of the data subject (storage limitation principle);

1.3.6. Personal data must be processed in a way to ensure sufficient security of the personal data, including protection from any unauthorised or illegal data processing and accidental data loss, destruction or corruption through appropriate technical and organisational measures (confidentiality and integrity principle);

1.3.7. It is our responsibility to ensure that the above principles are complied with, and we should be able to demonstrate that all the principles are applied (the principle of responsibility for accountability).

1.4. This policy has been established based on Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the processing of personal data and free movement of such data which repeals Directive 95/46/EC (General Data Protection Regulation, hereinafter “GDPR”), other provisions of the European Union law and legislation of the Republic of Latvia. This Policy must be interpreted in a manner consistent with GDPR and legislation of the Republic of Latvia, governing the protection of personal data.

2. Collection, processing and retention of personal data

2.1. It is of utmost importance that you carefully read Personal Data Policy, since this directly concerns personal data collection and processing, when you visit our website and use our services, and in the cases indicated in the policy – transfer of your personal data to data recipients.

2.2. If you do not consent with the Policy and processing of the data defined within it, please, do not visit the website and / or do not use our services.

2.3. You are responsible for ensuring that the data entered is accurate, correct and complete. Providing incorrect data intentionally is considered as infringement of the policy. If the data provided changes, you shall inform us. We are in no way responsible for any losses that occur to you and / or third parties if you have provided incorrect and / or inaccurate personal data or if you have not asked to supplement and / or amend the data in case they have changed.

2.4. The recipients of the personal data who can collect your data are indicated in each data processing activity.

2.5. In certain cases, we can disclose your information to other personal data recipients, which are not specified here:

2.5.1. In order to comply with external regulations or compulsory judicial process (for example, if we receive a judicial order to provide the data);

2.5.2. In order to demonstrate legitimacy of our actions;

2.5.3. In order to protect our rights, property or to ensure security;

2.5.4. In other cases – with your consent or after your request.

3. E-commerce

3.1. To enable possibility to shop at our online store, we process the following personal data in order to provide this service:

3.1.1. Name;

3.1.2. Surname;

3.1.3. Gender (form of address);

3.1.4. Telephone number;

3.1.5. E-mail address;

3.1.6. Place of residence;

3.1.7. Additional information – on request, if it is necessary for delivery to the consignee (for ex., staircase code).

4.2. Data processing for E-commerce is based on GDPR Article 6 (1) (b) to comply with contracts of sale.

4.3. For this purpose, “Kristīne RR” will use your data to send your order and issue an invoice.

5. Storage of personal data and policy

5.1. By processing and storing your personal data, we apply organisational and technical measures to protect personal data against accidental or unlawful destruction, alteration, disclosure and any other illegal activities.

5.2. We apply various personal data storage rules, depending on the personal data processing purpose.

5.3. We comply with the following personal data storage policy:

• The purpose of data processing: E-commerce.
• Retention period: “Kristīne RR” – the data of registered users is stored for 3 years after the last visit of the home page. Other purchasing data is stored 3 years from the last purchase of goods.

5.4. Exceptions from the storage terms indicated above can be established granting that such derogations do not affect the rights of the data subject and comply with legal requirements and are properly documented.

5.5. In case some of your persona data will be necessary for the establishment to exercise or defend legal crimes  we will store them as long as needed to ensure the following objectives for a court dispute, administrative procedure or out-of-court dispute.

6. Your rights

6.1. You have the right to receive your personal data which we have processed upon request and get information how they are processed, request the rectification of incorrect, incomplete or inaccurate personal data as well as to request suspension of personal data processing except storage if the data processed do not meet legal requirements.

6.2. Insofar as personal data processing is necessary, based on the consent, you may at any time withdraw your consent if it does not affect legitimacy of the data processing based on the agreement given before withdrawal.

6.3. You can exercise your rights by submitting a written request to “Kristīne RR” by e-mail [email protected] or mail 1A k-1, Sigulda, Sigulda dstr., Latvia, or in person at the address mentioned above.

7. Contact information and submission of complaints

7.1. In case of questions about personal data protection, please, contact us by e-mail [email protected].

7.2. In case you do not accept our answer or doubt that the processing procedure of your data fail to comply with applicable regulatory acts, you have the right to lodge a complaint to the Data Protection Inspection which is a personal data processing supervisory authority.

8. Cookies Policy

8.1. When you visit our website, we want to ensure that the content and functions comply with your needs. For this purpose, we use cookies. Cookies are small text files that are stored in your browser or device (personal computer, mobile phone or tablet).

8.2. Cookies help us to ensure more convenient experience for persons who browse the website and to improve the website itself.

8.3. Cookies that are used for our website can be grouped as follows:

8.3.1. Cookies which are substantial for the operation of the website are designated to provide the main functions of the website. These cookies ensure the browsing of the website and the possibility to use its functions, for example, to ensure access to certain secure parts of the website.

8.3.2. Activity (analytical) cookies collect anonymous information about the habits of the visitors. They ensure information about sites visited, about the time spent and all the failures that might occur, for example, error messages. These cookies allow us to understand the habits of the customers. It ensures better operation of the website.

8.3.3. Functional cookies improve your experience while using the website. For example, these cookies store information which items you marked, as well as your username.

8.4. We use the following cookies:

8.4.1. “Google Analytics” cookies are analytical cookies that aggregates statistical information about the data flow of the website, duration and process of the session and ensures unique customer determination.

8.4.2. “Prestashop” cookies – functional cookies which provide support for the user during the session, allows to register and sign in website, to shop and carry out other related activities.

8.4.3. Cookie “dan_favorite_products_id” – a functional cookie, that stores designated items.

8.4.4. Cookies “soundest-views” from “soundestID” – analytical cookies that are designed to summarize website openings and identify unique users.

8.4.5. Cookie “viewedOuibounceModal” is a functional cookie that detects whether the client has seen the emerging message to sign for the newsletter.

8.4.6. Cookie “accept-cookies” is a functional cookie that is directly connected to other analytical cookies.

8.5. You can delete or block cookies by choosing appropriate settings on your browser. It allows you to cancel all or some of the cookies. Each browser is different. If you do not know how to change cookie preferences you can find this information on the corresponding browser menu “Help”. It is obvious that the use of browser settings that block the cookies (including the necessary cookies), can cause disruption of all or part of the website functions.

9. Processing of personal data, performed by third parties

9.1. By using the services of third parties, for example, by visiting our Facebook social network, the policy of third parties may be applied. If you use the services of third parties, please, acquaint yourself to their terms and conditions.

10. Final regulations

10.1. Legal relationships associated with this Policy are subject to legislation of the Republic of Latvia.

10.2. We are not responsible for any damages, including losses that may arise due to the interruption of the use of the website, data loss or damage that have arisen as the result of an act or omission, caused by you or third parties, that operate on the basis of your permission. It includes false data input, other mistakes, wilful damage, improper use of another website. We carry no responsibility for any disturbance and / or damage that have arisen if the third party has gained access and / or use to the website which is not linked with us, you or other data subjects, including interruption of power supply, internet access disruption, etc., as a result of an act or omission.

10.3. This Policy is reviewed and if necessary renewed at least once in a two-year period. Policy complements or changes shall take effect from the date of publication on our website.

10.4. If you open the website and use our services after Policy update, we will ensure that you agree and are informed about the changes made.